Recently, Mitsubishi Electric Vietnam (MEVN) has detected the presence of counterfeit and unidentified products in the Vietnamese market bearing the Mitsubishi Electric logo, company name, and trademarks. These include servo amplifiers, servo motors, and programmable logic controllers (PLCs).

The use of non-genuine products not only affects operational performance but also poses serious risks to safety and user rights. MEVN would like to officially provide customers with information on how to identify genuine products, as well as the risks involved in using counterfeits.

What are genuine Mitsubishi Electric products?

In the field of industrial automation, genuine Mitsubishi Electric products are devices manufactured and quality-controlled according to the global standards of Mitsubishi Electric Corporation – Japan.

In Vietnam, these products are imported and distributed by Mitsubishi Electric Vietnam Co., Ltd. (MEVN). Businesses can purchase them through authorized distributors, with full documentation, anti-counterfeit stamps, and official warranty policies — from consultation and installation to maintenance.

However, due to cost concerns or lack of information, some businesses still choose to purchase devices of unknown origin. This poses significant risks in real-world manufacturing environments.

Mitsubishi Electric's authentic PLCs support production process

Risks of using non-genuine products

Counterfeit or unauthorized products are not designed, tested, or certified by Mitsubishi Electric. Using devices of unclear origin can lead to consequences far beyond the cost savings, such as:

• Failing to meet the quality and performance standards committed by Mitsubishi Electric
• Severe damage or operational downtime, negatively impacting production
• Safety hazards, potential accidents, and health risks to users

Additionally, non-genuine products are not eligible for support from Mitsubishi Electric Vietnam, including official warranty or standard parts replacement.

In light of these risks, choosing the right distribution channel is critical to ensure long-term performance and stability of your automation systems.

Using counterfeit products can lead to hidden risks for your production

Buy from authorized distributors – a smart choice for sustainable performance

By purchasing through MEVN’s official nationwide distributor network, customers can be confident in the origin and quality of every product, along with full access to official benefits provided by MEVN.

All warranty services, technical inspections, and expert support are directly handled by MEVN’s team of engineers — highly trained professionals with in-depth knowledge of Mitsubishi Electric products and systems.

Check the list of authorized distributors by Mitsubishi Electric Vietnam here.

Or leave your information for free consultation.