(Hanoi) Factory Automation Service Engineer

Company Information

Mitsubishi Electric Vietnam Co. Ltd.

With over 90 years of experience in providing reliable, high-quality products to both corporate clients and general consumers all over the world, Mitsubishi Electric Corporation is a recognized world leader in the manufacture, marketing and sales of electrical and electronic equipment used in information processing and communications, space development and satellite communications, consumer electronics, industrial technology, energy, transportation and building equipment.

Our offices:

  • Ho Chi Minh: 11th -12th Floor, Viettel Tower (Block B), 285 Cach Mang Thang 8 Street, Ward 12, District 10, HCMC
  • Hanoi: Floor 14, Capital Tower, 109 Tran Hung Dao Street, Cua Nam Ward, Hoan Kiem District, Hanoi
  • Danang: 11th Floor, Thanh Loi Building, 249 Nguyen Van Linh Street, Vinh Trung Ward, Thanh Khe District, Da Nang

Job Description

• Provide technical support to key customers in Vietnam.
• Manage customer’s claims/investigations related to the product clarification, service/product satisfaction.
• Consult the best products and systems for customer’s specific application needs.
• Provide training to customers on Factory Automation products, offer support to other colleagues and approved partners on a need basis.
• Identify potential errors and develop solutions to eliminate the reoccurrence of those errors.
• Check warranty for customer.
• Others:
+ Report to the Line Manager upon succession of any tasks accordingly
+ Other tasks assigned by Line Manager

Job Requirement

• University degree or above, major: Automation/Mechatronics/Electrical Engineering.
• Having 3 years of working experience in automation field
• Experience in working at the factory is preferable
• Having technical knowledge of FA product: SCADA, PLC, HMI, Robot, Driver product (Servo, Inverter),…
• Good English communication
• Trust, dynamic, hard-working and high responsibilities.

Kindly send your CV to