Mitsubishi Electric Gradually Improve UPS Systems' Services In Vietnam Market

Mitsubishi Electric Gradually Improve UPS Systems' Services In Vietnam Market


Adapting to the economy's fast development, Mitsubishi Electric has started supplying its top-quality UPS systems to the Vietnam market in recent years, especially applications for data centers and mega factories.

Ho Chi Minh City, January 8th, 2021, Mitsubishi Electric held a professional training session for UPS production lines that are selling in the Vietnam market, with more than 20 engineers and technicians attended. Mitsubishi Electric well understands that besides providing quality products that meet requirements during testing and commissioning, maintenance and troubleshooting during operation are also really important. The training session is one way to introduce Mitsubishi Electric's UPS technology to partners to bring excellent support and satisfy customers.

The members attended Mitsubishi Electric’s UPS training program

Due to the complicated situation of the Covid-19 pandemic in the world, all movements are limited. Therefore, the training program couldn't be operated in Mitsubishi Electric's factory. Adapting quickly to the new normal, Mitsubishi Electric Vietnam still ensures the quality of the training session by holding an online training by experts from Mitsubishi Electric's factories in Kobe (Japan) and Shanghai (China) and experts in Vietnam.

At the training session, everyone learns more about the specifications, applications, how to start and operate, and fix some basic problems while operating to ensure that the system works throughout 24x7x365 and ensure customer satisfaction.

Mitsubishi Electric provides a wide range of UPS products, from 20KVA to 1750KVA, meet the essential needs of nowadays projects, maintain power, and reduce unexpected incidents. By applying the latest semiconductor technologies manufactured by Mitsubishi Electric to its UPS products, Mitsubishi Electric offers UPS products with a design life up to 15 years, including AC / DC capacitors operation, which is stable, durable, and ready for projects 24x7.

Mitsubishi Electric Vietnam experts answer questions and give instructions at the training session

With a team of professional experts in Vietnam, Mitsubishi Electric can support customers and partners actively.

Besides, thanks to the spare part storing strategy at the project site for key projects, customers can replace the components in timely, meets standard 5x8xNBD, 24x7x2 / 4hrs (1). This is one of Mitsubishi Electric's customer support policies, according to the customers’ actual needs.

With over 50 years of experience in researching and manufacturing UPS, Mitsubishi Electric's UPS hold the No. 1 performance position on the Energy Star® site(2).  Mitsubishi Electric continues to innovate technology to meet the diverse requirements of the dynamic, growing market while committing to realizing sustainable development goals (SDGs) in production and business activities.

History of Mitsubishi Electric in UPS research and production

Source: https://www.mitsubishicritical.com

 

(1)  5x8xNBD: Service response during working hours from Monday to Friday, Response time at the site on the next working day.

      24x7x2/4hrs: Service response 24 hours/day, 7 days/week, Response time at works within 2 to 4 hours after receiving information.

 (2) Mitsubishi's Electric SUMMIT Series® UPS, product category: AC-Double Conversion (VFI).